Learn how one organisation successfully implemented an integrated Performance Appraisal & 360 Degree Feedback Solution
Integrated or standalone solutions
We recently returned to Bowland for a landmark programme involving over 200 of our most senior people worldwide.
The firm obtained 3 very valuable outcomes from it: robust management data that told us where to focus our investment in learning and development, so we put every £ where it will do most good; an uplift in personal skills – not just from the recipient group but from over 400 people who practised giving constructive feedback; and finally the target group found the one-to-one debrief meetings to be milestones in their professional development.×
The team at Bowland Solutions are a pleasure to do business with. They understand their client and demystify a sometimes jargon filled area with clear practical advice and pragmatic solutions.
On each occasion I have worked with them they have gained instant credibility with the senior partners and have demonstrated a personal commitment and pride to see the project through to a successful completion. Most notably, their support in conducting the face-to-face 360 degree feedback debriefs with all our partners was very well received and a significant component in the overall effectiveness of the programme.
I would not hesitate to work with them again.×
VSO have had a very positive experience working with Bowland Solutions to introduce a performance management system that works for all our colleagues, many of whom work on a low band width, experiencing frequent IT challenges.
I have been particularly impressed with Bowland's solution-focused approach, flexibility and a unique combination of IT and HR expertise, which means I often rely on them for 'sense checking' our own thinking, as well as building a system that supports it.
The team are friendly and responsive to work with, and I would recommend them to organisations in all sectors.×
Following a tendering process WTO procured the services of Bowland Solutions to implement an online performance management system.
The professionalism, expertise and flexibility of the team has been instrumental in planning, organizing, testing and implementing this new system within deadlines.
Introducing an online tool for performance management in the WTO was a real challenge in many ways : IT approach, different look from former paper versions, a rigorous process based on managerial accountability, etc. With the continuous assistance and guidance of Bowland solutions, the HR team successfully achieved this objective.
The online system is simple, clear with a clean look. Its implementation took place in very smooth conditions over four months. Its user friendliness has been the most attractive element for the staff, some comments include : "the work and feel of the product matches very closely the needs expressed by the WTO senior management", "an excellent design, straightforward and self-explanatory". It has been easy to customize the layout and the process according to WTO preferences.
The system supports a multiple language feature which is fundamental in a public international organization like ours. Supporting staff enquiries about the system in an autonomous way has been made possible with only half an hour training with the HR team.
Extracting multiple reports to meet organizational needs can be done on a regular basis or at any time. As a result, choosing Bowland Solutions was just a perfect match for the WTO !×
We found working with Bowland on both our Performance Appraisal and 360 Degree Feedback projects very constructive. Their approach did not feel formulaic in any way. It felt tailored to what we needed and we didn't feel pushed in a particular direction.
It was very much a conversation that led to the right outcome, so our experience has been very positive with their support making a signiﬁcant difference and improving the process that we went through.×
We met with over 20 suppliers over an 18 month period. We designed selection criteria and assessed the selected suppliers against it....Bowland Solutions scored significantly higher than all other suppliers on the criteria.
Brendan and John both demonstrated their knowledge of professional services firms, and in-particular law firms. They really took the time to understand how the firm works and what we were trying to achieve.
We have thoroughly enjoyed working with Bowland Solutions and are impressed by their clear desire to continue to treat us as an important client after we had signed up with them and implemented the system.×
Bowland has been a tremendous partner to McCann Erickson. They helped us develop a bespoke 360 program for our key executives across North America. John and his team conducted the live debriefs with all participants who were thrilled with the productive and actionable feedback they received in the process. I highly recommend Bowland for any simple or complex 360 feedback program.×
We asked Bowland to deliver their 'Meaningful Conversations' training to our senior managers and leadership team. Their approach is always professional, and so working with them has been a delight and very easy.
They took time to understand our specific needs and responded flexibly to the pressures we faced with the time participants could make available to attend the training.
The feedback from participants has been very positive; they were engaged, felt it was well delivered and useful, and enjoyed the facilitator's style.
I would certainly recommend Bowland.×
Last year we engaged Bowland Solutions to work with us on transferring our out of date appraisal system to an online system, which ensured all staff had targets that were in line with our organisational priorities and key performance indicators. Our appraisal and PDP online forms are bespoke to our needs, and staff have engaged with the new practise of quarterly reviews of targets.
The staff at Bowland have been responsive to our needs from the start: from setting up the system to providing training on giving effective feedback and delivering feedback in appraisals as we prepare for these in the new year.
I would have no hesitation in recommending Bowland Solutions.×
John and the Bowland team were a pleasure to work with and truly provided an impactful 360 degree feedback program for our team. One word that comes to mind immediately is 'professional' -- in the sense that they worked with us every step of the way to deeply understand our objectives and translate that into a program which resonated with our core values as a company.
John was able to artfully communicate the 360 feedback to the participants, both individually and as a group, with empathy for areas of opportunity while skillfully drawing out nuances that both challenged and broadened their perspective.
Having Bowland as a trusted partner and outside perspective has both enhanced our leadership programming and given our participants a solid foundation on which to continue building their careers.×
Bowland Solutions designed our in-house 360 to align with our leadership standards of excellence. They were very efficient and cost-effective, delivering all our needs and providing service with a smile. John has facilitated a number of related team events for us too. John is approachable, structured and focused on want he wants the day to achieve and takes care to meet the needs of his stakeholders. That aside, John made the events engaging and fun and is a natural and inspirational facilitator.×